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Community Newspaper FAQ

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  • 1.Community News outlets
  • What is Troy Media Digital Solutions?
    TMDS21-01-2018

    TMDS is a new division of Troy Media, the company that has been supplying quality original editorial content to media outlets in Canada for more than 10 years. The new division exists to help small to medium sized community news outlets adapt and thrive in the digital age. It is led by a team of award-winning journalists and visionary newspaper industry executives.

  • How do you make money?
    TMDS21-01-2018

    Our affiliates and TMDS jointly profit from a new network of web-based community information hubs, which will attract new sources of advertising revenue not currently serving local markets.

  • How will you help me make money?
    TMDS21-01-2018

    Our services help community news outlets to cut costs, achieve new efficiencies and develop new revenue streams through a series of services that support business development. With a stronger bottom line, your company will increase in value.

  • What other benefits are there?
    TMDS21-01-2018

    TMDS takes on many of the routine tasks that bog down local community outlets – editing, posting content on the web, finding and retaining staff. Freed from these burdens, you are able to spend more time in the community, building relationships and developing new advertising clients. Our experienced team of editors ensure your content is edited to professional standards.

    As an affiliate, you have access to new, original editorial content added to Troy Media’s offerings daily. Your reader will have something new to read on your website every day.

  • OK, I get that. What else?
    TMDS21-01-2018

    TMDS is also developing new digital tools that will enhance the way you cover local news and events, and interact with your community – tools that will enable your team to report real-time on events in your town, and work with greater efficiency.

  • What will it cost me?
    TMDS21-01-2018

    For early adopters, we offer web site hosting, maintenance and security - entirely free as long as you remain a Troy Media Digital Solutions Affiliate!

    There is a small cost to develop or upgrade your website, if required. Of course, you can use your current website theme if you prefer.

    You can see our whole cost breakdown here.

  • Aren’t you just a company that sends me free content?
    TMDS21-01-2018

    Not any more. Troy Media has been a supplier of both no-charge and premium content for more than 10 years. Through our experience interacting with editors and owners across the country, we heard of a need for enhanced services to help small to medium sized community outlets to adapt to the digital age. Our experienced team of successful entrepreneurs and editors have developed a unique model that no other company is offering.

  • What’s an affiliate?
    TMDS21-01-2018

    Just as it sounds, it’s a mutually beneficial relationship. You are an independent business. Your local brand remains unique and strong, but the services and content offered by TMDS gives you the power to offer your readers and customers more, AND increase your revenue opportunities.

  • Will I be losing control of my business?
    TMDS21-01-2018

    Absolutely not. You retain 100% ownership of your brand and your local content is always front and centre. And, at any point, if you decide the relationship isn’t working for you, we can amicably part ways.

  • This seems too good to be true. What’s the catch?
    TMDS23-01-2018

    There is no catch and no small print. What you see is what you get. We’re offering this deal because it is a win for your company and a win for ours. You get free web hosting and maintenance for a year, plus a price guarantee for future years, and all of the incredible editorial content that Troy Media has to offer. We get something in return . . . the ability to include you in our network of affiliates, which increases reach and readership, and will enable us to sell advertising on a broader scale. And, oh yes, you get to share in that, as well.

  • What if my current hosting rates are less than yours in Year 2?
    TMDS24-01-2018

    TMDS offers a price-match guarantee. You’ll never pay more for hosting than you do right now. And, keep in mind, our hosting servers give you a lot of extra storage capacity, 24 cores CPU, 64GB of ram, 1TB SSD hardrive with 1GBPS uplink, which means your website and uploads and downloads are super fast.

  • What if I need web support at off-hours?
    TMDS24-01-2018

    Downtime is rare, but our technology team is available 24/7 to our servers are up. We guarantee 99.9% uptime.

  • I like my current web theme. Can I keep it?
    TMDS24-01-2018

    Absolutely. We have a number of great themes to choose from, but if you’re not ready to switch, we can host your current web theme on our server. Your user experience will be identical.

  • Can I post my own local content?
    TMDS24-01-2018

    You will continue to post all of your local content. TMDS does offer a service, for extra cost, for editing and posting of your local content, but most outlets prefer to handle their own.

  • Can I continue to use WordAds?
    TMDS24-01-2018

    Yes. You remain on a WordPress platform, and that ensures WordAds and other Wordpress plugins are compatible.*

    *However, TMDS tests all plugins for compatibility before activating them over our network. If the plugin you want is incompatible (or out of date) we will suggest another one for you.
  • Can I be sued for libel for something that appears in a Troy Media column? If so, who pays the bills?
    TMDS24-01-2018

    Troy Media has been an editorial content provider to over 1800 media outlets across Canada since 2005 and  we have never been sued for libel. That’s because all of our content is edited by experienced editors who know Canadian libel laws. In the unlikely event that legal action occurs, TMDS will assume all legal liability for our content.

  • Are there images available to illustrate the editorial content?
    TMDS24-01-2018

    TMDS has a broad range of images available for your use through third-party suppliers. We supply photos or illustrations for all of our content posted to your site.

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